Personal Data Protection Policy
Global Agents Co., Ltd. (hereinafter referred to as “the Company”) operates businesses such as Social Apartment and hotel services, with a mission to create a new kind of society by promoting innovative lifestyles. To safely operate these services, we collect and use certain personal information from our users, including but not limited to email addresses, phone numbers, names, and addresses. In order to appropriately protect this personal information, we have established the following Privacy Policy (hereinafter, “this Policy”). This Policy is thoroughly communicated to all officers and employees and is implemented with the utmost care and responsibility.
Article 1.
We will clearly define the purpose of use for personal information and handle it appropriately within the scope necessary to achieve that purpose. We will also take steps to prevent unauthorized use.
Article 2.
We will obtain personal information through lawful and appropriate means.
Article 3.
We will not provide personal information to third parties without the individual's consent.
Article 4.
We will take necessary and appropriate measures to prevent and correct unauthorized access, leakage, loss, or damage of personal information.
Article 5.
We will make efforts to allow individuals to be involved in how their personal information is handled, and to keep it as accurate and up-to-date as possible.
Article 6.
We will make efforts to allow individuals to be involved in how their personal information is handled, and to keep it as accurate and up-to-date as possible.
Article 7.
We will establish a point of contact to handle complaints and inquiries related to personal information.
President & CEO: Takeshi Yamazaki
Established: March 1, 2021
Handling of Personal Information
Global Agents Co., Ltd. respects the privacy of all users ("you") of our services and handles personal information with great care in accordance with this Privacy Policy.
1. Definition of Personal Information
Personal information refers to information related to an individual user, such as name, address, phone number, email address, and other identifiers that can distinguish an individual. Even if one piece of data cannot identify a person, it is considered personal information if it can be easily matched with other data to identify the individual.
2. Purpose of Use
We use your personal information for the following purposes:
・To provide our services
・To contact you regarding bookings
・To manage transactions including shipping, payments, and confirmations
・To send promotional materials, newsletters, and emails related to our services
・To conduct marketing research, analyze customer trends, and develop new products
・To understand usage of our services and improve them
・To improve our website and other services
・To invite you to events or send seasonal greetings
・To perform contracted work when we are entrusted by other companies
・For recruitment and related communications
・For tasks related to the above purposes
・To comply with laws or requests from authorities
3. Provision to Third Parties
We will not provide your personal data to third parties without your consent, except in the following cases:
・If it may harm a third party
・If necessary for public health or child welfare and obtaining consent is difficult
・If required to cooperate with national or local government tasks
・If disclosure is requested by legal authority such as courts or police
・If you have explicitly requested or agreed to the disclosure
・If permitted by law
・If personal information is transferred due to business succession and handled within the same purpose
4. Outsourcing and Supervision of Contractors
We may entrust personal data to third-party contractors within the necessary scope. In such cases, we will supervise those contractors appropriately in accordance with applicable laws.
5. Use of Statistical Data
When we create anonymized statistical data, we take necessary measures to prevent the re-identification of individuals. We do not match anonymized data with other information to identify individuals. When we provide such data to third parties, we publicly disclose the categories of information and clearly state that it is anonymized.
6. Restrictions on Collecting Sensitive Information
We do not collect personal data that includes information such as:
Beliefs, ideology, or religion
Race, ethnicity, origin, disabilities, criminal records, or other sensitive background
Labor union affiliation or activities
Political participation
Medical or sexual information
Exceptions apply when users provide such data voluntarily.
7. Identity Verification
When a user registers or requests disclosure, correction, or deletion of their data, we verify their identity using information such as name, address, phone number, date of birth, email, membership ID, or password.
We are not responsible for third-party misuse of personal data.
8. Use of Cookies
We may use cookies to improve user experience.Users can disable cookies through browser settings, but some functions may not work properly.
We also use Google Analytics for access analysis.
9. About Google Analytics
We use Google Analytics to understand how users interact with our website. Google collects this data using cookies. This information does not include any personally identifiable information and is managed under Google’s privacy policy. For more, please refer to Google Analytics Terms of Service and Google’s Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or social changes. Any changes will be posted on our website or communicated through appropriate means.
11. Disclosure, Correction, and Deletion of Personal Data
If you wish to view, correct, or delete your personal data, please contact us. We will confirm your identity with official documentation and respond accordingly. If we are unable to fulfill your request, we will explain the reason.
12. Inquiries
For any questions, opinions, or complaints regarding the handling of personal information, please contact:
Privacy Contact Desk
1-20-13 Jinnan, Shibuya-ku, Tokyo 150-0041
Global Agents Co., Ltd.
E-Mail: info@global-agents.co.jp
Established: March 1, 2021